- What if you could by-pass the check-in counter and directly access your room using your smart phone sitting in your pocket?
- What if you could notify the hotel of your arrival so that your room is ready when you enter the property?
- What if you could control your stay (room temperature, TV, wake-up call, room service, spa reservation…) using only one device?
What if… there were endless possibilities?
- Customer experience − allow the guest to have a personalized connection
- Brand Loyalty − do you want to be remembered for the next reservation, and the next reservation; about all future reservations?
- Operational leniency − what if you can allocate more resources to interacting with the guest and less to back-end processes?
- Automate operations − help Housekeeping save time and provide availability of rooms faster
AND IT’S JUST THE START…
Direct to room
Guest Experience Software
SIMPLE AND h(app)y EXPERIENCES
2012 INDIANA INNOVATION AWARD
BOOK YOUR ROOM NORMALLY
y!kes syncs automatically with, and across, all major hotel reservation systems.
WE WILL NOTIFY YOU
We will notify you when your room is ready so you can travel with confidence, focus on your meetings, and know a soft bed is waiting for you.
CHECK-IN WHEN YOU WALK-IN
y!kes tells the hotel you’ve arrived so you can bypass the front desk and head straight to your room.
y!kes unlocks your doors anywhere your key would, automatically. Just have your smartphone on you and y!kes running in the background.
DO NOT DISTURB
y!kes locks the door securely behind you, and tells housekeeping when the room is occupied.
CHECK OUT WHEN YOU WALK OUT
y!kes will check you out when you leave, automatically, and will email you a receipt for your stay.